CyberTelstatus
No known problems — everything looks good
Calls
Making and receiving calls, in the UK and abroad
No known problems
Texts
Sending and receiving text messages
No known problems
Data
Mobile internet, in the UK and abroad
No known problems
MyCyberTel & ordering
The app, sign-in and new orders
No known problems
Usage tracking & alerts
Data figures, Spend Shield and usage texts
No known problems
Payments & billing
Cards, invoices and payment links
No known problems
Travelling? Check your destination

Type a country to see coverage and any known problems there.

Recently fixed

✅ Usage updates are running behind31 Jul, 18:10 → fixed 31 Jul, 18:40
✅ Usage updates are running behind31 Jul, 17:10 → fixed 31 Jul, 17:50
✅ Usage updates are running behind31 Jul, 14:50 → fixed 31 Jul, 15:20

This page refreshes itself every minute. If something looks wrong on your phone but fine here, try turning airplane mode on and off — and if that doesn't sort it, message us in MyCyberTel and a human will help.